Learning Outcomes

Introduction to Salon Management

Human Resource Management in Salons

Salon Marketing and Branding

Customer Service Excellence in Salons

Salon Financial Management

Salon Technology and Innovation

Lesson Summary

In this module, you will begin with the basics of salon operations before diving into the intricacies of human resource management in salons. You will learn about online presence and reputation management. The essentials of customer service, financial management, and the latest in salon technology, will add further value to your learning.

Course assessment

This free online service management course covers the business aspects of setting up and managing a personal care salon.

Salon services represent a rapidly growing industry and this course goes through the basics of managing such establishments. We provide an overview of the salon industry and its operational elements. The course explores the vital aspects of managing human resources, marketing, customers, finances and technology upgrades in easy-to-understand language. This course suits anyone looking to run or work in a personal care salon or set up their own.

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